Frequently asked questions.

We accept Visa, Mastercard, American Express, PayPal, Afterpay, Apple Pay and Google Pay. All transactions are secured through Shopify Payments.

For in-stock orders, we can change or cancel within 12 hours of placing the order. Email [email protected] with your order number as soon as possible.

For pre-orders, see our pre-order terms.

We periodically offer first-time customer codes through our newsletter. Subscribe via the homepage to get access to drop announcements and member-only codes.

Standard delivery within Australia takes 3 to 7 business days. Express is 1 to 3 business days. International orders vary by destination, between 5 to 21 business days. See our full shipping policy for details.

Yes. We ship to New Zealand, the USA, UK, EU and most international destinations. Shipping is calculated at checkout based on weight and destination.

International customers are responsible for any customs duties, taxes or import fees applied by their home country. These charges are not included in our shipping price.

Pre-orders reserve your piece with a 50% deposit. Production runs are limited and only what's reserved is made. The remaining 50% is requested before shipping. Full details are on our pre-order terms page.

Pre-orders typically ship 6 to 8 weeks after the pre-order window closes. You'll receive email updates throughout the production process and a final-balance prompt before shipping.

Yes. On any sold-out product page, click the Notify Me button and enter your email. We'll alert you the moment it restocks.

Refer to our sizing guide for detailed measurements across menswear and womenswear. If you are between sizes, we recommend sizing up for relaxed pieces and sizing down for fitted styles.

For in-stock items, you have 14 days to return for a refund or exchange (provided the item is unworn with tags). Pre-order pieces are final once production begins. Read our returns policy for full details.

Our pieces are produced in small runs across Ghana and Pakistan, with packaging and finishing refined for a global audience. We work directly with partner studios and treat our makers as collaborators, not suppliers.

Where we use Kente or Ankara prints, we source from established weavers and printers who carry these traditions. We approach these textiles as living languages, not aesthetic borrowings, and we are transparent about origin on each product page.

Care instructions are included on each garment label. As a general rule: cold wash inside out, line dry, and avoid harsh detergents on printed fabrics. For specific pieces, see the product page or contact us.